Flight benefits are great if you can afford it. - Customer Service Agent (CSA) Piedmont Airlines Employee Review

3.0
Dec 22, 2021
Recommend
CEO approval
Business Outlook

Pros

- Flight benefits - possibility of swapping schedules with co-workers. - Pretty easy to advance due to high turnover rate. - fulltime health benefits and 401k

Cons

- low pay - unprofessional Management - unprofessional staff - high turnover - Always short staff - lack customer service due to extreme workload.(caused by staff shortage also caused by low pay.)

Explore other reviews about Piedmont Airlines

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Free travel great layover locations

Cons

Delays, weather related delays only flight attendants on plane

1.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Free food sometimes. Flight benefits.

Cons

The people ruin the experience of working for Piedmont. You will face a lot of lazy types who try to blame others for their laziness and incompetence. If you have a good work ethic you will just be rewarded with more work here. This place specifically sets you up for failure with incompetence, rudeness, and gaslighting, conveniently "forgetting" policies they say they never agreed to in the first place, even if it's documented. People steal things constantly, whether it's equipment or lunch out of the breakroom fridges. Management is inept and clueless to what is actually going on. Trust no one at this company. Avoid it altogether.

See reviews by: Helpful|Rating|Date|All