Comfortable but slow - Customer Success Manager Pinterest Employee Review

4.0

Sep 22, 2019

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

- 3 meals a day - nice people - very good work life balance - decent perks - good exposure to a variety of projects - safe comfortable work projects because we are playing catch up

Cons

- nobody takes up ownership outside of their OKRs - everybody plays it safe, no risk-taking - everything moves super slow - not my responsibility so i don't care attitude - too many people taking PTO, 3/10 OOO email responses - no mobility, too many external hires for middle management who don't really serve any purpose - pay is suppressed

Pinterest Response

Thanks for this feedback, your honestly is appreciated. You're raised some concerns here that should be addressed and I'm sharing this feedback with our team. Despite these concerns, I'm encouraged that you are still somewhat enjoying your time at Pinterest %E2%80%94 we'll work on the cons to improve your experience even more.Jo, CHRO

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5.0

May 28, 2026

Client account manager ii

Recommend

CEO approval

Business Outlook

Pros

Work life balance, great office, smart colleagues

Cons

minimum meeting requirements can be tricky depending on your client book

2.0

Jun 26, 2026

Account manager

Recommend

CEO approval

Business Outlook

Pros

Pay is good, and the people are usually helpful.

Cons

Pinterest used to be the best company to work for but over the last few years it has fallen off a cliff.

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Comfortable but slow - Customer Success Manager Pinterest Employee Review

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