Does Pirate Ship pay their employees well?

According to anonymously submitted Glassdoor reviews, Pirate Ship employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Pirate Ship. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Pirate Ship?

63% of Pirate Ship employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pirate Ship 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Pirate Ship?

Shipmaster (5) , Customer Service Representative (2)

What are the pros of working at Pirate Ship according to real employee reviews?

"The pay is great for the position and work is straight" ((in 5 reviews))

What are the top reviewed Pirate Ship locations?

Portland , Ocean Grove , Jackson

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Pirate Ship

Pirate Ship reviews

Don’t get sick they will fire you - Ship Master Pirate Ship Employee Review

1.0

Dec 2, 2025

Ship master

Recommend

CEO approval

Business Outlook

Pros

Great support team that are very knowledgeable and friendly. They are always willing to help.

Cons

-Management lacks transparency -if you get sick after using sick time you will get fired. They wouldn’t even ask for medical documentation to support your illness, they will just fire you. -the queue is mentally draining sometimes. Taking 3 chats at a time can be a lot. -training does not prepare you for your actual day to day task -no work life balance -they say they care about you but really don’t -management doesn’t know anything about the product or what support day to day is like, really suggest putting them in the queue the same as ship masters once a month so they can see how it feels

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5.0

Nov 17, 2024

Pirate master

Recommend

CEO approval

Business Outlook

Pros

The best ship to set sail the seven seas, matey!

Cons

The other crews weren’t as friendly

3.0

Jan 5, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work from home, benefits package, and a fun exciting culture.

Cons

Leadership's communication could be vastly improved. Announcements that affect employees in a huge way are generally made at the very last moment, which does tend to cause friction. HR has also had multiple "oversights" on paying people for extra hours/OT and also double pay for working holidays. How many times can it just be an "oversight" before it feels like the company is just trying not to pay you correctly? HR is also never the one to catch this, so double checking your paystubs has to be a routine to make sure you're paid accurately.

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Don’t get sick they will fire you - Ship Master Pirate Ship Employee Review

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