Great place to work - Customer Service Representative Pirate Ship Employee Review

4.0
Mar 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Overall this was a nice place to work. We had great benefits and a great sense of community. Everyone was willing to help each other out and there was a lot of room to grow within the company. Helps you set up a full office at home. Company values are amazing and they always donate to incredible causes.

Cons

Not a lot of diversity. Hours were all over the place and you most likely have to work on weekends which makes it difficult to have a work-life balance. Unlimited PTO is a scam, there was no way to measure if you're taking too much PTO and then you end up getting in trouble. Companies that offer unlimited PTO - those employees end up taking less PTO than a company without "unlimited" PTO.

Explore other reviews about Pirate Ship

5.0
Nov 17, 2024
Recommend
CEO approval
Business Outlook

Pros

The best ship to set sail the seven seas, matey!

Cons

The other crews weren’t as friendly

3.0
Jan 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, benefits package, and a fun exciting culture.

Cons

Leadership's communication could be vastly improved. Announcements that affect employees in a huge way are generally made at the very last moment, which does tend to cause friction. HR has also had multiple "oversights" on paying people for extra hours/OT and also double pay for working holidays. How many times can it just be an "oversight" before it feels like the company is just trying not to pay you correctly? HR is also never the one to catch this, so double checking your paystubs has to be a routine to make sure you're paid accurately.

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