Slow decline - Customer Support Representative Pitney Bowes Employee Review

Users say... "Benefits are good and right" "Flexible and home working makes a good work/life balance." "At my position I enjoyed the challenge was paid well and worked with great people." "1. Great culture and diversity" "Pay is good and competitive" 

Users say... "Poor management to work with" "Bad Upper Management ran the company to the ground." "Unstable; many layoffs in all positions." "If you don't get good manager the life is difficult." "Senior management was too risk adverse and failed to pursue many recommendations from R&D, in retrospect they wouldn't be on their current downward slide if they had realized mail won't last forever and diversification was necessary to maintain growth."