Micromanagement hell. Oppressive CEO - Customer Success Manager Pixalate Employee Review

1.0
Nov 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Most colleagues are great, especially in the UK Pay is decent WFH My Director in the UK shielded us from the CEO as much as possible

Cons

CEO is a bully and narcissist, constantly belittling employees publicly and micromanaging every single department. Multiple colleagues have cried after being shouted at Clients hated working with us due to the CEO needing to approve absolutely everything. Month long delays for basic support are common. The CS team still ends up being blamed for client churn Specific benefits were promised when I joined but these never materialised New hires are made false promises to get them to sign on The CEO hires and fires constantly. Staff turnover is insane CEO is a bully and narcissist, constantly belittling employees and micromanaging every single department. Multiple colleagues have spoken about quitting after one sync with the CEO The company changes the bonus structure to make it harder to achieve every quarter

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5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Team members share lead information to keep pipelines moving Good sales platforms and CRM databases Training on ad tech industry basics and tools Base pay plus commission on qualified meetings Solid benefits

Cons

A lot of daily outreach to do if you want to hit those targets

1
1.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid, flexible work environment, opportunities since a lot of people are leaving.

Cons

Nobody was given the chance to speak up what they think and how they feel, so most of the time people just hold it in until they couldn’t take the stress anymore and then leave without notice! The employee turnover is really high here.

1
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