Mixed Experience with Great Supervisors but Disappointing Upper Management - Computer Repair Technician PlanITROI Employee Review

2.0
Feb 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive Supervisors: Immediate supervisors were knowledgeable, supportive, and provided clear guidance. Positive Work Environment: The day-to-day work environment was encouraging, fostering high individual performance.

Cons

Ineffective Upper Management: Promises regarding pay increases and promotions were never fulfilled despite numerous discussions. Lack of Transparency: Upper management misled employees about the company’s future, particularly regarding the closure of the Denville, NJ location. High Turnover: The inability of upper management to implement changes and follow through on commitments contributed to a high employee turnover rate. Low Pay for expected work performance Flawed Hiring Process: The company often hired candidates with little to no computer experience, indicating a lackadaisical approach to its recruitment standards.

Explore other reviews about PlanITROI

5.0
Sep 9, 2025
Recommend
CEO approval
Business Outlook

Pros

My onboarding at PlanITROI was outstanding. The process was thoughtful, well-structured, and set me up for success from day one. Special thanks to my coordinator, Ana, whose attention to detail and focus on my success made the experience truly memorable.

Cons

None at this time. The team has been very welcoming, and provided a great experience coming into the organization.

1
3.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience and great place to learn

Cons

Bad pay and dead end

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