Pay is low but it is fun to work there - Customer Service Representative PlanMember Financial Employee Review

We happily agree that our Company is located conveniently in one of the prettiest spots in California along the Rincon coast, and that the Company is filled with interesting, nice, and fun employees. PlanMember strives to provide fair and competitive compensation and benefit packages for our employees. To best estimate salaries and economic influences PlanMembers’ HR utilizes industry salary surveys for each job description annually. These job surveys examine compensable factors such as licenses/credentials, education, experience, skills, knowledge, independent judgement, and responsibility required by each job along with location of position. Salary surveys evaluate each job’s value or worth to the organization and in the marketplace, establishing pay ranges that maintain internal and external pay equity. We also work closely with the UCSB and Cal Poly placement offices to benchmark starting salaries for new graduates. PlanMember salaries fall in the mid- to upper range of the recently available surveys. This data is consistently reviewed, taking company budgets, talent acquisition environment and inflation (Cost-of-Living-Adjustment/COLA) into consideration. Overall review of compensation factors is routine and contributes to all rate-of-pay decisions. Finally, it is also important to remember that pay rates are only ONE factor in calculating our “Total Compensation” or “Total Rewards”, which includes all the extrinsic and intrinsic rewards we receive as a result of employment (health care, profit sharing, etc.).