Perfect if you thrive on fear, ambiguity, and inept leadership - Customer Success Manager Pluralsight Employee Review

1.0
Jan 24, 2025
Recommend
CEO approval
Business Outlook

Pros

You've read it countless times in previous reviews - the people at Pluralsight continue to be great.

Cons

Continual leadership changes, coupled with a weaker product and an extremely competitive marketplace is continuing to make life difficult here. If interviewing within the Success org, take special care to scope out your hiring manager, as the Directors have all been replaced with 'people-manager' drones that lack any understanding of the customer journey or "why" customers buy.

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Pluralsight Response
1y
I’m sorry to hear you had a negative experience during your time at Pluralsight. We’re focused on bringing alignment across the business. We have a clear strategy designed to strengthen our product, better serve our customers, and drive long-term success in a competitive market. While I can’t speak to your exact experience, I can say that we are committed to ensuring our teams have strong, capable leaders who understand our customers and what they need to succeed. - Beckey Woodard Cole

Explore other reviews about Pluralsight

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, remote, growth, learning

Cons

Not available at this time

1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, people were fun but not many other positives in the old culture.

Cons

People thought the culture was an amazing thing but in reality, it was more a "fun" culture than an accountable and business centric culture under prior leadership. The company remained in start-up thinking for too long and not long-term business. If the old leadership is reviewed, we can see the stock price issue, layoffs at a time when the leaders were well compensated, poorly managed PE, but former employees will say the culture was fine. It was a fun business but not a business where accountability was the strongest thing.

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