Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Podium

      Engaged Employer

      Podium reviews

      Interview and Enter at Your Own Risk - Customer Success Manager Podium Employee Review

      2.0
      May 14, 2018
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great environment and even better people and colleagues. Fun and exciting place to be with a leading product at the right time.

      Cons

      Leadership is terrible.. Lots of retreads from other companies where their buddy's buddy worked therefore nepotism is rampant. VPs had no experience in their roles and related field so that made it difficult let alone impossible to be on the same page. Very political environment and high school at times. They cry culture and values but don't often show it themselves. Got fired out of nowhere for no reason while being the number 1 CSM. When asked for a reason the president of the company brought me in a room by myself and refused to give me a reason why -legally. Really weird and disheartening.

      Explore other reviews about Podium

      5.0
      Jun 4, 2026
      Sdr manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay, high performing culture and coaching

      Cons

      High pressure, some can’t handle it

      3.0
      Jul 6, 2026
      Onboarding manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great coworkers, lower-middle management, product, PTO “unlimited” which isn’t true but does allow flexible usage, generous 2 days off for many holidays, and catered food ~3 times a month, regularly stocked fridge with energy drinks, soda, and water.

      Cons

      Top down leadership disconnected from sales and customer success team. Little coordinated efforts between nearly every department. Overhauled the pay structure Jan 2026, getting rid of the performance based promotion and pay scaling. Preventing OM’s from making the advertised 77k leading to many of us now stuck at 60k or 66k w/ a horrible annualized raise schedule (high performers not getting raises left waiting for potential raises that likely won’t come this year). Nearly nonexistent HR that is hard to get in communication with.

      1
      See reviews by: Helpful|Rating|Date|All
      Related searches: Podium jobs | Podium salaries | Podium benefits | Podium interviews
      Podium reviewsPodium Customer Success Manager reviewsPodium review