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Point

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Point reviews

A challenging time for the company - Product Manager Point Employee Review

3.0
Aug 11, 2023
Product manager
Recommend
CEO approval
Business Outlook

Pros

CEO/COO communicate openly and honestly, very smart and command respect. Every Pointer is extremely friendly and willing to go out of their way to help you. Very good benefits. Product (HEI) is very helpful for customers, often changing their lives for the better when no other options are available.

Cons

Communication is siloed due to lack of trust with leaders, engineers, product, and QA/QE are afraid of saying the wrong thing because they will be chastised for it. Engineering leaders emphasizes JIRA ticket completion over meaningful outcomes. No discussion about value delivery, only about burndown and velocity. Emphasizes asynchronous collaboration (no meetings whatsoever) to a fault (just stand-up each day). This is coming from someone who hates meetings themselves! E.g. If you schedule a meeting with a developer to discuss a ticket outside of refinement (e.g. after it's pulled into a sprint), prepare for a barrage of questions and criticisms from the Engineering Manager. Not agile, but claims to be, making it unnecessarily challenging to complete simple tasks, and a surprising amount of resistance to complete valuable work that requires cross-team dependencies.

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Point Response
2y
Thank you for taking the time to share your thoughts on your experience at Point. We genuinely appreciate your feedback as it helps us to evaluate and improve our current process and procedures. We are sorry to hear that your interactions with cross-functional teams were not as positive as we would have hoped. We value open communication and collaboration among teams, as they are crucial to driving innovation and achieving our goals. We regret that this aspect of your experience did not meet expectations. In an effort to continuously improve, we would like to gain a deeper understanding of the challenges you encountered. If you're open to it, we encourage you to provide additional details by emailing hr@point.com about your experiences. Your insights will be instrumental in helping us identify areas for enhancement. Thank you again for your feedback. We wish you all the best in your future endeavors.

Explore other reviews about Point

5.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture, great leadership, growing market

Cons

Not any I can think of, left for personal reasons

1
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Point Response
3w
Thank you for taking the time to share your experience with Point. We're so glad to hear that our culture, leadership, and mission made a positive impact during your time with us. We truly appreciate your contributions and wish you all the best in your future endeavors.
5.0
Oct 6, 2025
Manager
Recommend
CEO approval
Business Outlook

Pros

- The Recruiting process was exceptional. Everyone I met with was warm, smart, and genuine. The recruiting team went the extra mile and provided a level of white glove service that is not commonly seen, they made such a strong positive impression of the company when I was a candidate. - Impressive and fun onboarding that will set you up for success - Transparent and authentic leadership. You will know what's going on with the company and overall health. - GROWTH- Wow there is a lot of growth. Point has hit record breaking numbers and there is a buzz here. - Brilliant and supportive coworkers who genuinely help each other. It's a team environment. -Strong, fun culture with a real sense of belonging. - IMPACT- The work here is very meaningful where I know my work is making an impact for our customers (homeowners). We are helping solve a major issue that a lot of homeowners face (being house rich, but cash poor). Hearing the stories homeowners share are truly heartwarming as we are making a difference in their lives. - Company genuinely cares about people and growth. It's rare these days, but it's here.

Cons

- Due to the velocity of growth, there are some processes that are still being created and/or optimized. There will be some ambiguity and you'll have to navigate that. We are encouraged to provide ideas and help solve things along the way.

9
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Point Response
7mo
Thank you for sharing such a thoughtful review. It’s wonderful to hear that your experience from recruiting and onboarding to joining the team has been so positive, and that the work, culture, and mission resonate with you. We appreciate your perspective on areas still evolving as we continue to grow. Grateful for everything you bring to Point and the impact you’re making!
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