Overall positive, but... - Anonymous employee Point Employee Review

3.0
Jan 17, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and culture. Interesting work and I learned a lot. The company really tries to hold onto people but unfortunately can't keep everyone on payroll when there's clearly not enough work due to market conditions.

Cons

Depending on the team, you need to be management's favorite in order to be promoted, especially if your skip is male. They will choose the inexperienced person as long as they're loud and likeable because of "extreme need" despite overlapping functions. Otherwise you gotta hit significantly higher standards that isn't super transparent. Also, if you have any problems, HR won't help. The company laid off people to eventually just hire in the Philippines for cheaper labor.

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Point Response
2y
Thank you for sharing your thoughts about your experience at Point. We genuinely appreciate your feedback as it helps us to evaluate and improve our current process and procedures. It's great to hear that you enjoyed working with your fellow Pointers and found the company culture to be positive. We believe fostering a supportive and engaging environment is crucial to our team's success. We also appreciate your acknowledgment of our efforts to retain employees during challenging times. The broader macroeconomic circumstances can pose difficulties, and we understand its impact on our team. Your feedback about the perception of favoritism regarding promotions and lack of transparency is important to us. We are committed to ensuring fairness and equality in our workplace and take these matters seriously. We will ensure that our promotion processes continue to be aligned with our values and provide equal opportunities for all employees. Additionally, your feedback about HR is concerning, and we apologize if you felt unsupported. We strive to provide a platform for our employees to voice their concerns, and we will investigate and address any issues within our HR processes. Regarding your feedback about the company's hiring decision to add a team in the Philippines, there is growth potential in both the U.S. and the Philippines for the production teams. Your input is instrumental in our ongoing efforts to enhance our workplace, and we encourage you to share any further insights or suggestions with hr@point.com. We value your time with Point and want to make sure we address any concerns to improve the overall employee experience. Thank you once again for your feedback, and we wish you the very best in your future endeavors.

Explore other reviews about Point

5.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture, great leadership, growing market

Cons

Not any I can think of, left for personal reasons

1
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Point Response
3w
Thank you for taking the time to share your experience with Point. We're so glad to hear that our culture, leadership, and mission made a positive impact during your time with us. We truly appreciate your contributions and wish you all the best in your future endeavors.
5.0
Oct 6, 2025
Recommend
CEO approval
Business Outlook

Pros

- The Recruiting process was exceptional. Everyone I met with was warm, smart, and genuine. The recruiting team went the extra mile and provided a level of white glove service that is not commonly seen, they made such a strong positive impression of the company when I was a candidate. - Impressive and fun onboarding that will set you up for success - Transparent and authentic leadership. You will know what's going on with the company and overall health. - GROWTH- Wow there is a lot of growth. Point has hit record breaking numbers and there is a buzz here. - Brilliant and supportive coworkers who genuinely help each other. It's a team environment. -Strong, fun culture with a real sense of belonging. - IMPACT- The work here is very meaningful where I know my work is making an impact for our customers (homeowners). We are helping solve a major issue that a lot of homeowners face (being house rich, but cash poor). Hearing the stories homeowners share are truly heartwarming as we are making a difference in their lives. - Company genuinely cares about people and growth. It's rare these days, but it's here.

Cons

- Due to the velocity of growth, there are some processes that are still being created and/or optimized. There will be some ambiguity and you'll have to navigate that. We are encouraged to provide ideas and help solve things along the way.

9
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Point Response
7mo
Thank you for sharing such a thoughtful review. It’s wonderful to hear that your experience from recruiting and onboarding to joining the team has been so positive, and that the work, culture, and mission resonate with you. We appreciate your perspective on areas still evolving as we continue to grow. Grateful for everything you bring to Point and the impact you’re making!
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