the management is horrible - Anonymous employee Point Quest Employee Review

Mission-driven, good people Good culture Market benefits and pay

High turnover in corporate office

None - post-acquisition by Point Quest. Nearly a decade of positive experience with the previous provider group Strong relationships and well‑established workflows prior to acquisition

Major operational and cultural changes after acquisition Internal processes did not align with best‑practice standards I had followed for years Concerns about how sensitive information and communication workflows were handled. Difficult transition that impacted confidence in the new management approach.