I have had a very supportive experience with PQG as a new hire. Management and supervisors are accessible, patient, and timely in their responses. My questions and issues are resolved quickly and I have appreciated the team feel.
Cons
I have had some bumps related to setting up as a new employee but, I've been able to get all the support needed to be successful and move forward.
Point Quest Response
1y
Thank you for sharing your thoughtful 5-star review of your experience at Point Quest Group! We're delighted to hear about the support you've received from our management team and supervisors. Your feedback about accessibility, patience, and timely responses reflects the collaborative environment we strive to maintain. While we acknowledge the initial setup challenges you mentioned, we appreciate you highlighting how the team worked to help resolve these issues. Thank you for being part of our growing team in Phoenix and contributing to our supportive culture.
Explore other reviews about Point Quest
5.0
Apr 8, 2025
Anonymous employee
Former employee, more than 1 year
Recommend
CEO approval
Business Outlook
Pros
Mission-driven, good people
Good culture
Market benefits and pay
Cons
High turnover in corporate office
Point Quest Response
1y
Thank you for your feedback. We're proud of our mission-driven culture and the great people who bring it to life every day. Maintaining stability and consistency is very important to us. We are actively focused on strengthening retention and support across all areas of the organization.
None - post-acquisition by Point Quest.
Nearly a decade of positive experience with the previous provider group
Strong relationships and well‑established workflows prior to acquisition
Cons
Major operational and cultural changes after acquisition
Internal processes did not align with best‑practice standards I had followed for years
Concerns about how sensitive information and communication workflows were handled.
Difficult transition that impacted confidence in the new management approach.