Great benefits and friendly people, but morale is low - Product Manager PointClickCare Employee Review

2.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly people, great benefits, good place to learn new skills.

Cons

Morale is steadily declining. Over the last couple of years many high performers on various teams have left due to toxic management, unclear direction, misalignment between products, high stress, annd impossible tasks with tight deadlines. On top of that, they seem to think AI is the answer to everything and don’t replace those who leave like they should so everyone feels the weight. The new, former Amazon leader has made things feel like it’s a, “get with the program or get out” type situation, and unfortunately I think the good ones are choosing the latter.

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PointClickCare Response
1mo
Thank you for sharing your feedback and for your continued contributions to PointClickCare. We’re glad to hear you value the people, benefits, and opportunities for growth. We’re disappointed to hear that other aspects of your experience have not met expectations. Feedback like this helps inform our ongoing efforts to strengthen the employee experience and ensure employees feel supported. If you’d like to share more, we encourage you to connect with our HR team or use our confidential Ethics Hotline. Thank you again for your perspective.

Explore other reviews about PointClickCare

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly people and good benefits

Cons

Slow decision making and need for consensus

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PointClickCare Response
3mo
Thank you for your feedback. We appreciate you taking the time to review PointClickCare.
4.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote based working Bonus potential

Cons

Constant change in leadership roles and teams, created a lot chaos.

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