Worst experience of my life, most people I know looking for other jobs. - Implementation Specialist PointClickCare Employee Review

1.0
Dec 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Remote, high paying, unlimited time off (on paper, because you will be too busy to use it).

Cons

No work life balance once you have been there awhile, they will continue to heap work on you, change their process to make things more confusing, realize it doesn’t work after a few months/year and then change everything again. No input sought from people doing the job. Higher ups make decisions to further their career advancement without benefits to client or staff. Most ideas end up being discarded after they are put into practice, they should pilot things more and get more input from those doing the job. Managers VERY unqualified for their positions, extremely unprofessional and immature. They DO NOT care about their employees, all good ratings are from employees who have been there a short time and do not know any better or have a connection to the company, a lot of nepotism and most people hired are related or friends of Managers.

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PointClickCare Response
4y
Thank you for your review. We value your feedback and would like to learn more details about your comment. Please feel free to contact us at recruitment@pointclickcare.com to discuss further.

Explore other reviews about PointClickCare

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly people and good benefits

Cons

Slow decision making and need for consensus

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PointClickCare Response
3mo
Thank you for your feedback. We appreciate you taking the time to review PointClickCare.
1.0
Jul 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good industry and continuously needed work

Cons

Early on, it was known for a strong culture, supportive leadership, and a genuine commitment to both employees and customers. There was a sense that doing the right thing mattered as much as achieving business results. Now leadership’s priorities have shifted exclusively toward achieving the highest revenue growth possible - regardless of right solution for the client, how to implement, and timeline. Decisions only reflect a focus on the bottom line and toxic culture rather than maintaining a healthy culture, investing in employees, or ensuring long-term customer success. Greed is their current objective. Stressful and unrewarding work with unrealistic and unachievable timelines and measures. No upside skills or lessons learned that you can walk away with like you would find with other demanding companies. Not worth it and things will only get worse.

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