The Care is gone from PCC - Implementation Specialist PointClickCare Employee Review

3.0
Feb 10, 2025
Recommend
CEO approval
Business Outlook

Pros

People on my team were fantastic. Shared knowledge and we were supportive of each other.

Cons

Micro managing, we are about making the numbers and over the years quality was not as important. Personal customer support is no longer valued with the company.

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PointClickCare Response
1y
Thank you for taking the time to share your feedback and for your contributions during your time at PointClickCare. The organization remains committed to fostering a culture that invests in and values the employee and customer experience. We appreciate your perspectives and your feedback has been shared with our leaders as we continually identify opportunities to improve.

Explore other reviews about PointClickCare

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly people and good benefits

Cons

Slow decision making and need for consensus

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PointClickCare Response
3mo
Thank you for your feedback. We appreciate you taking the time to review PointClickCare.
1.0
Jul 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good industry and continuously needed work

Cons

Early on, it was known for a strong culture, supportive leadership, and a genuine commitment to both employees and customers. There was a sense that doing the right thing mattered as much as achieving business results. Now leadership’s priorities have shifted exclusively toward achieving the highest revenue growth possible - regardless of right solution for the client, how to implement, and timeline. Decisions only reflect a focus on the bottom line and toxic culture rather than maintaining a healthy culture, investing in employees, or ensuring long-term customer success. Greed is their current objective. Stressful and unrewarding work with unrealistic and unachievable timelines and measures. No upside skills or lessons learned that you can walk away with like you would find with other demanding companies. Not worth it and things will only get worse.

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