An opportunity to better myself and my future - Sales Support/Customer Care Agent Power Home Remodeling Employee Review

I started recently (three months ago) and the training is second to none. Multiple weeks preparing everyone before heading out to the field and working directly with clients. The earning potential is extremely high, and all of the tools are in place to make it happen. There is a very clear path for growth with set standards to hit in order to progress to the next level. Everyone wants everyone else to be successful.

The schedule can be an adjustment (not necessarily long hours, just shifted to be later in the evenings and weekends).

The training and support are second to none. There is a clear investment in developing employees, and leadership is always available to coach and help you improve. The culture is competitive in a healthy way—everyone is encouraged to perform at a high level, but one person’s success doesn’t come at the expense of someone else’s. There are plenty of opportunities for advancement if you’re willing to put in the work, and I appreciated being trusted with growth opportunities early in my time here.

The performance standards are high, and the role isn’t for everyone. It can be stressful at times because your results are measured closely, but the expectations are communicated clearly.