Used to be a great place to work - Customer Technical Support PowerSchool Group Employee Review

2.0
Apr 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Initially great work environment, great management, great job all around. Lots of variety in the workload and daily tasks. Great environment, generally good customer contacts.

Cons

PowerSchool went independent in early 2015. Since then, the company leaders have made decisions to lessen the quality of the customer service agents. Work environment has gone downhill, and all the good managers jumped ship. Those who leave are too busy sucking up to each other to manage effectively.

Explore other reviews about PowerSchool Group

5.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

This was a great experience for getting real work experience and meeting a ton of people in various areas.

Cons

There are no specific cons to name.

2.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The company is huge with lot of sub divisions because they acquire all the time. Latest tech and skills

Cons

Since I was part of the Acquired company, they kept the salary very low and I tried to remind them about my position and compensation a few times that give me what my position deserves , I was laid off in 2 days despite of great performance. Lay off happened as part of quarterly but in heart I knew I was not going to be a part of that if I did not ask for raise. not treated well at all. My position was remote.

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