DISASTER!!!! - RN Staff Nurse Powerback Employee Review

1.0
Oct 23, 2015
Recommend
CEO approval
Business Outlook

Pros

The facility is clean, and up to date. The pay was very good, I do not know about the benefits.

Cons

Where do I begin? Orientation was a joke. Although hired for evenings, as an RN, I was told I needed to orient on days at least a day, because "the evening nurse doesn't know what is going on". My first day was a disaster. The day nurse was an hour late. I was assigned to their new dementia unit, which is no more than the end of a hall with secured doors. The place is pretty, but the decorations, glass, candles, long call lights, med cart not locked up...are all dangers for dementia res. The poor nurse was expected to do everything! None of the staff were trained on how to deal with and properly care for dementia residents and it showed! Several staff yelled at the res that would not stay seated or asked for a robe to keep warm. The "rule" at this facility was to have one nurse call the DR twice a day with ALL the issues for every resident that may need attention in a 100+ bed facility. That nurse was to take all the orders for all the other nurses and then just pass on the info! Excuse me, but I was taught to NEVER accept an order from a different nurse about my resident! How am I to know what the DR actually said? What if that nurse spelled a med wrong or got the entire order wrong? Then I would be responsible for that order and to carry it out. No thanks! I value my license more than that. And the reason they do this...the DR doesn't want to talk to more than one nurse a day. BOO-HOO! Perhaps they shouldn't be a DR of over a hundred residents then? The fact that management allow this to go on is awful! To make matters worse, the staffing coordinator didn't "feel like" making our badges when we went to orientation, so I was to use a paper sign in sheet to time in and out. BUT, there weren't any, so I never was able to time in or out. Even though I asked the ADON for one up to 5 times a day. I never got one.. So, I worked for FREE!!!! What a big lesson learned about this company with a bad reputation. At least I can say I gained the knowledge that they really are as bad as I was told!

Explore other reviews about Powerback

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Fifteen years ago, I joined this Rehabilitation company looking for more than just a job-I was looking for a place where I could make a meaningful difference. What I found was an organization whose mission aligned with my own values; helping people regain confidence, independence, dignity, and hope, during some of the most challenging times in their lives. From my very first day, I realized this was more than a workplace. It was a community of compassionate professionals united by a common purpose-supporting and guiding patients to achieve goals that they may have thought were out of reach. Whether it is assisting someone in taking their first steps after surgery, helping a patient return home safely and independently after an illness, or simply regain a lost skill, these moments continually remind me why our work matters so much and reinforces my commitment to this profession and especially to this organization which continually encourages me and empowers me to challenge myself and expand my capabilities. What has kept me here for the past 15 years, is not just the opportunity to build this career, but the opportunity to be a part of something bigger than myself. Powerback Rehab has fostered a culture of compassion, innovation, and continuous improvement. This company recognizes that when employees grow, patients benefit, and therefore communities become stronger. My decision to continue growing with Powerback Rehab is rooted in a simple belief. When you find a place that allows you to make a difference, supports your development, and shares your values, it becomes more than a workplace, it becomes a source of inspiration.

Cons

Employee benefits such as 401K employer match

avatar
Powerback Response
4d
Hello, Happy workiversary! Congratulations on celebrating your 15-year anniversary at Powerback this quarter! It's wonderful to hear that working at Powerback has had such a profoundly positive impact on your life. Thank you for sharing what has helped you to feel confident in your role at Powerback– we strive to provide our team members with ample opportunities to grow within their first role here, and beyond, and it's wonderful to see that this is highlighted in your experience. Our goal is to create a workplace where all team members can thrive: what that means is different for every unique individual, but to us, this means providing exceptional clinical support, career growth opportunities, and clearly defined policies that are set to ensure you're happiest while working with us. Thank you immensely for sharing what you feel has made Powerback such a special workplace for you for the past 15 years- it's an honor to be able to say that for 15 years, we've been a part of your life, and that this organization has made a lasting positive impact that aligns with your core values as a clinician. This feedback is incredible, truly. Thank you for sharing your insights! I'm sorry to hear that you feel that our new 401(k) discretionary match benefit does not exceed your expectations. We'd love to hear more about how we could make adjustments to better serve you. Ian Oppel, our COO, and Dr. Cass, Powerback's Clinical Consultant, offer space for staff at every level of care to share their candid thoughts, ideas, and concerns every Monday and Thursday. These national office hours, while optional to attend, are a great way to share your feedback directly with our leadership team. Many of our best ideas and suggestions to improve Powerback come directly from feedback from team members just like you. If you'd like to participate, you'll find additional details on your Powerback Gmail calendar. We sincerely appreciate your continued commitment to improving the lives you touch as a PTA. With your efforts, we know that patients have peace of mind on their journey to recovery. Thank you for all you do, and congratulations again on achieving such an incredible milestone at Powerback! Have a great day! --Aimee, Marketing Specialist
1.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility let’s start times, days that you work

Cons

Hiring team not upfront about true responsibilities and work atmosphere. Was told I could be working at 8 to 430, no holidays, no weekends. When I started, I was told if you take off a holiday you would have to make it up on the weekend. I was also told no residence will work with you at 8 AM so I would wait to come in till later in the morning. Depending on the residence at the independent living facility you may not start when you want to start, lots of refusals and working around their schedule, not your own. Ended up being there much later than anticipated every night of the week, productivity requirements were impossible.

1
avatar
Powerback Response
3w
Hello, Thank you immensely for taking the time to share your candid feedback with us. We're incredibly sorry to hear that you did not receive the support you deserved as a new team member. While our process to request feedback in your first few weeks of hire is recent, this does not excuse what you've shared, that we failed to connect with you to learn how we could better support you in your new role. I'm so deeply sorry that this was your experience. Our ongoing goal for our culture and our staff is to create an experience where everyone can thrive at all levels of care. What you've shared here is incredibly helpful, as it includes the exact context I need to directly follow up on your concerns in order to better meet this goal. I've connected with the appropriate teams, and again, sincerely appreciate you sharing these difficult details of your experience. If you have absolutely any additional insights you'd like to share, please do not hesitate to participate in your exit interview process. This process allows us to connect with you 1:1 if needed to provide you with additional support, even as a former Powerback employee. If you'd like to participate, please keep an eye out for an email sent to your personal email address that was on file during your time at Powerback. We appreciate you taking the time to share with us what steps we needed to take to better serve you and support you– this feedback is incredibly important to us, and we take it seriously. Thank you again for your review– we sincerely wish you the best of luck in your future endeavors. --Aimee, Marketing Specialist
See reviews by: Helpful|Rating|Date|All