CS-Recovery Agent - Anonymous employee Preferred Credit Employee Review

4.0
Nov 6, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company to work for. Really nice people. They're very flexible with schedules and most of the the Managers are competent. I would still be working for them except they closed the Texas Office and moved it to Las Vegas.

Cons

Hourly pay is a little lower than average and its hard to get a raise. The system they use to gauge performance is difficult, although they changed it last year and made it a little easier but smaller raises.

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5.0
Oct 1, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good experience for bilingual individuals.

Cons

None that I can think of.

3.0
Sep 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Learned new skills assisting dealers get financing for their clients purchasing households. Reviewed and provided guidance on dealers' portfolios.

Cons

At this employer, I found the organizational culture leaned toward high levels of internal conflict and miscommunication, which made it a challenging work environment. I learned a lot from that experience about the importance of clear expectations, constructive communication, and leadership that sets the tone for collaboration. That’s why I now really value workplaces where professionalism, teamwork, and mutual respect are prioritized.

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Preferred Credit Response
9mo
PCI prides ourselves on being an employer of choice and we're sorry to hear that you're unhappy with your employment experience. Thank you for providing your feedback. If you wish to discuss your experience further, please contact our HR team.
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