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      Premera Blue Cross

      Engaged Employer

      Premera Blue Cross reviews

      Good place to work if you like call centers - Customer Service Representative (CSR) Premera Blue Cross Employee Review

      3.0
      Jan 4, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Okay pay Good team value Hours and time off and benefits are great

      Cons

      Couldn't stand the call center vibe and having to be robotic on every call. Training was 3 months long and I did not feel even close to prepared going on to phones.

      Explore other reviews about Premera Blue Cross

      5.0
      Jun 18, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefit package can't be beat

      Cons

      Requiring workers to come into office

      1.0
      Jun 2, 2026
      Personal health support clinician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote job Good pay Decent Benefits

      Cons

      Overbearing, toxic management who don't really care about you as a person and your health, it's all about getting those numbers, I'm guessing that is how they receive their bonuses. People on the "team" who are not nurses makes you question why they needed some that were RN's. Unclear goal, unsure what it is that this position actually does for their members. Micromanagement.

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