A Great Place to Work! - Insurance Customer Service Representative for State of Alaska Account Premera Blue Cross Employee Review

5.0
Sep 5, 2011
Recommend
CEO approval
Business Outlook

Pros

Helpful supervisors, great benefits (a wide range of options to choose from for medical/dental/vision insurance), great company morale, lots of freebies. They have an awesome lunch area with all types of food serviced by Sodexho.

Cons

I don't have anything really bad to say about them. Sometimes the call center could get hectic, but that is normal. I would work their again in a heartbeat if they were hiring!

Explore other reviews about Premera Blue Cross

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefit package can't be beat

Cons

Requiring workers to come into office

1.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote job Good pay Decent Benefits

Cons

Overbearing, toxic management who don't really care about you as a person and your health, it's all about getting those numbers, I'm guessing that is how they receive their bonuses. People on the "team" who are not nurses makes you question why they needed some that were RN's. Unclear goal, unsure what it is that this position actually does for their members. Micromanagement.

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