I'm in different... - Anonymous employee Premera Blue Cross Employee Review

Going through another round of what they call layoffs (reclassifying job descriptions and realigning the company once again because it obviously didn't work the first how many times) keeping the new and dumping the old. This has been happening for a very long time now and has everyone feeling more and more like they are walking on egg shells. Management is very top heavy, continuing to hire director and above positions while letting those who actually do the work go. It is very unsettling and frustrating. Customer focus is the key but as a customer myself, I'm unsatisfied.