Style over substance - Anonymous employee Premera Blue Cross Employee Review

2.0
Apr 20, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The coworkers are wonderful. If you only had to deal with your peers, this would be a good place to work. - Management is starting to look at how to improve trust and overall culture, but the changes are slow in coming with little evidence of completion

Cons

- Date over quality driven (dates to meet executive bonus goals are emphasized over delivering a quality solution) - Management wants to look good rather than emphasize good work - Employees are reminded regularly that this is an "at will" company (emphasizing that we should be grateful for our jobs) - More money is spent on developing brand image than on most operational team salaries - Trust is low above your peers - Problems are met with buzzwords and catchphrases rather than solutions - Issues/problems are not raised (or are whitewashed) because it would be contrary to our image

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Premera Blue Cross Response
9y
Thank you for sharing your concerns. Especially regarding staffing changes and restructuring that has taken place over the last 18 months. Organizational changes are challenging for many reasons. Your helpful review shows us that we have more room to grow our communication and culture. We hope that you'll continue to share your perspective with your Leader and Human Resources as we continue to evolve. As employees, we each have a responsibility to continue the conversation and contribute to the shaping of our culture. We welcome the feedback and hope that you're planning to attend an upcoming employee forum!

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Cons

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