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      Premera Blue Cross

      Engaged Employer

      Premera Blue Cross reviews

      Good pay, high stress, great team, poor management. - Customer Service Representative Premera Blue Cross Employee Review

      3.0
      Feb 20, 2019
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked with a GREAT team with fun banter and a helping hand when you needed it. --Good pay for the industry --Telecommute options available for many positions --nice benefit package

      Cons

      --micromanagement --intense favoritism practiced by team leads --promotions based on your relationship with your team lead, performance and experience are not factors --HR not responsive to concerns/complaints --Poor campus in dangerous neighborhood, with constant weed smoke drifting in through the vents. (Spokane campus)

      Explore other reviews about Premera Blue Cross

      5.0
      Jun 18, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefit package can't be beat

      Cons

      Requiring workers to come into office

      1.0
      Jun 2, 2026
      Personal health support clinician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote job Good pay Decent Benefits

      Cons

      Overbearing, toxic management who don't really care about you as a person and your health, it's all about getting those numbers, I'm guessing that is how they receive their bonuses. People on the "team" who are not nurses makes you question why they needed some that were RN's. Unclear goal, unsure what it is that this position actually does for their members. Micromanagement.

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