Lip Service and No Real Interest About Customers and Members - Marketing Premera Blue Cross Employee Review

Very crowded office facilities and parking (even in a suburban community). Senior management is very disconnected from the real workers. Senior management chooses financial motives over all else including customers, health plan member welfare, and especially employees. Stingy stingy stingy raises and very rarely provides bonuses (none for hourly). Their "holiday" gifts are insulting...I wish they would just use the money for charity. Not a marketing or customer driven culture. If you can sell health insurance, they'll love you...everyone else, take a back seat.