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      Premera Blue Cross

      Engaged Employer

      Premera Blue Cross reviews

      Not worth the stress for the pay - Customer Service Representative II Premera Blue Cross Employee Review

      1.0
      Mar 9, 2025
      Customer service representative ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Medical benefits are good. Dental not so good because they only have a list of franchise dentists that are in network.

      Cons

      Stressful. Micromanaged. Load of work is overwhelming. You will be doing everything. Resources are endless and not easy to navigate. When you need help you have steps you need to take before someone can assist. Member is on hold for a long time while you try to navigate the system and reach out for help.

      Explore other reviews about Premera Blue Cross

      5.0
      Jun 18, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefit package can't be beat

      Cons

      Requiring workers to come into office

      1.0
      Jun 2, 2026
      Personal health support clinician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote job Good pay Decent Benefits

      Cons

      Overbearing, toxic management who don't really care about you as a person and your health, it's all about getting those numbers, I'm guessing that is how they receive their bonuses. People on the "team" who are not nurses makes you question why they needed some that were RN's. Unclear goal, unsure what it is that this position actually does for their members. Micromanagement.

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