Not the best BCBS - Customer Service Representative (CSR) Remote Premera Blue Cross Employee Review

2.0
Jul 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Okay benefits, not hard to get time off depending, Pay could be better but isn’t bad, it’s based from where you live. Overall it’s a good company to work for. Not micro managed.

Cons

Not enough holidays off, other BCBS are closed for more holidays. Doing layoffs and taking the jobs overseas just to save a buck, phone audits are depends on the who is reviewing. Very stressful job. I get migraines from the stress. Supervision is always in meetings so hard to talk to. Some departments are way behind on work.

Explore other reviews about Premera Blue Cross

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefit package can't be beat

Cons

Requiring workers to come into office

1.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote job Good pay Decent Benefits

Cons

Overbearing, toxic management who don't really care about you as a person and your health, it's all about getting those numbers, I'm guessing that is how they receive their bonuses. People on the "team" who are not nurses makes you question why they needed some that were RN's. Unclear goal, unsure what it is that this position actually does for their members. Micromanagement.

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