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      Presence

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      This company is GOOD! - Customer Success Manager Presence Employee Review

      5.0
      Jan 25, 2017
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      PresenceLearning, in so many ways, is the most honest and worthwhile business I've ever worked for. The mission is inspiring; the people are incredible; the solution is innovative; the future is exciting! PL truly cares about the well-being of employees, customers, and contractors. It's a tough balance to do the right thing by everyone involved in a business, but PresenceLearning makes every effort to do just that.

      Cons

      Lots of change, which to a life-long learner is a good thing, but a person must always be ready to incorporate new processes, systems, and thinking at any time to stay on top of the ball. Speaking of balls - there are a lot of them in the air so be ready to work hard and stay focused and efficient!

      Explore other reviews about Presence

      5.0
      Jul 8, 2025
      Slp
      Recommend
      CEO approval
      Business Outlook

      Pros

      just want to sign up

      Cons

      pay, new contracts every year

      2.0
      Nov 24, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      + the colleagues I have worked with are delightful and driven to serve the students + my teammates are helpful and willing to pitch in + work life balance depends on the school season but overall manageable for being fully remote + company presentations are informative, highly scripted, and professional

      Cons

      - annual raises are stingy and below the inflation rate - the executive team and next level down leadership team are constantly turning over, which is exhausting - every c-suite title leader has changed in the last three years except for the CEO - the company strategy is unclear and my team's responsibilities have several times - it's clear that some teams are favorited way more than others (look at who they're hiring) - DEI has all but disappeared since the Chief People Officer left a few years ago

      8
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