Implementation Specialist - Implementation Specialist Presence Employee Review

5.0
Feb 1, 2017
Recommend
CEO approval
Business Outlook

Pros

If you're looking for purpose-driven work, this is the place to find it! Co-workers here are intelligent, kind, focused and creative. There's a great deal of wit and work culture couldn't be better. Our product team created (and now supports) one of the most innovative and bug-free platforms I've ever had the pleasure to introduce to clients. IT support is highly accessible to clients as well as employees; most issues are rapidly resolved and communication with the entire company is thorough.

Cons

Training in sales concepts and upselling is being introduced to the role now that we've transitioned to the company's revenue branch. If you're looking to start as an IS and then move up the ladder, I would recommend you also have a strong interest in sales.

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5.0
Jul 8, 2025
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Pros

just want to sign up

Cons

pay, new contracts every year

2.0
Nov 24, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

+ the colleagues I have worked with are delightful and driven to serve the students + my teammates are helpful and willing to pitch in + work life balance depends on the school season but overall manageable for being fully remote + company presentations are informative, highly scripted, and professional

Cons

- annual raises are stingy and below the inflation rate - the executive team and next level down leadership team are constantly turning over, which is exhausting - every c-suite title leader has changed in the last three years except for the CEO - the company strategy is unclear and my team's responsibilities have several times - it's clear that some teams are favorited way more than others (look at who they're hiring) - DEI has all but disappeared since the Chief People Officer left a few years ago

8
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