Amazing colleagues! - Customer Success Presence Employee Review

5.0
Nov 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Best people I've ever worked with - so smart, dedicated, genuine, honest, and hard-working! It's not an easy task to bring teletherapy to so many schools and students, but working with this group of innovative and creative individuals is inspiring!

Cons

Super-fast growing company results in a state of constant change

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Presence Response
4y
Thank you for your review! We strive to attract and retain top talent at PL. Our people are truly the ones who make PL what it is and we do not take that for granted. We recognize growth can bring growing pains, however, with our newly expanded community and resources, we are poised to advance our mission to ensure that every child with a needs has access to an excellent provider. We are also committed to ensuring providers have access to modern therapy tools and remote work opportunities to dedicate every minute they can toward active therapy with the children who need their care!

Explore other reviews about Presence

5.0
Jul 8, 2025
Recommend
CEO approval
Business Outlook

Pros

just want to sign up

Cons

pay, new contracts every year

2.0
Nov 24, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

+ the colleagues I have worked with are delightful and driven to serve the students + my teammates are helpful and willing to pitch in + work life balance depends on the school season but overall manageable for being fully remote + company presentations are informative, highly scripted, and professional

Cons

- annual raises are stingy and below the inflation rate - the executive team and next level down leadership team are constantly turning over, which is exhausting - every c-suite title leader has changed in the last three years except for the CEO - the company strategy is unclear and my team's responsibilities have several times - it's clear that some teams are favorited way more than others (look at who they're hiring) - DEI has all but disappeared since the Chief People Officer left a few years ago

8
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