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      Overworked and underpaid - Liaison Presence Employee Review

      1.0
      Feb 1, 2023
      Liaison
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team I work with is what gets me through. The VP does a good job of shielding us from the toxicity. I was hopeful when the CEO met with us about immediate changes to be implemented but it’s been over 4 months and the shifts haven’t yielded much improvement.

      Cons

      It’s honestly gotten so bad that our team has intentionally been declining student service referrals not because of capacity but because the workload is completely unmanageable. I know this is a business but for the amount of work that is needed to maintain any sense of quality, the rate we are paid is despicable. I am struggling everyday to find any balance when I am working 7 days a week to dig myself out of all the tasks that need to be done.

      avatar
      Presence Response
      3y
      Thank you for your feedback. We're on an important mission to help empower all who serve children with diverse needs. We are working across the company to align on priorities, roles and responsibilities to ensure our work load is shared. Change in structure and support can take time, but we sincerely appreciate your dedication and the support you provide in helping us better serve more children.

      Explore other reviews about Presence

      5.0
      Jul 8, 2025
      Slp
      Recommend
      CEO approval
      Business Outlook

      Pros

      just want to sign up

      Cons

      pay, new contracts every year

      2.0
      Nov 24, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      + the colleagues I have worked with are delightful and driven to serve the students + my teammates are helpful and willing to pitch in + work life balance depends on the school season but overall manageable for being fully remote + company presentations are informative, highly scripted, and professional

      Cons

      - annual raises are stingy and below the inflation rate - the executive team and next level down leadership team are constantly turning over, which is exhausting - every c-suite title leader has changed in the last three years except for the CEO - the company strategy is unclear and my team's responsibilities have several times - it's clear that some teams are favorited way more than others (look at who they're hiring) - DEI has all but disappeared since the Chief People Officer left a few years ago

      8
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