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      Presence

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      Presence reviews

      The writing is on the wall - Anonymous employee Presence Employee Review

      1.0
      Apr 11, 2023
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home opportunity, fairly autonomous work but hands down it’s the people that do the actual work that make it worth it.

      Cons

      Knowing Presence has staff write positive reviews to drown out the concerns of real reviews is a direct reflection of how this company works. You can only ignore the people that do the work for so long. Now onto the failed initiatives of an inexperienced Leadership team that is so far removed from the mission of the company that they are leading to its demise : Kanga Platform- Fail Salaried Therapist- Fail 3,500 Providers- Fail Asynchronous Interviews- Fail Liaison position-Fail 40+ staff layoffs- Fail Dismantling the Clinical Quality and Resource team- Fail Capacity issues- Fail Record number of Downsells- Fail The smart ones left and the good ones were laid off. The rest of us are just trying to figure out how to jump off this sinking ship.

      avatar
      Presence Response
      3y
      Our amazing Presence employees and provider network make it possible for us to support students across the country. This year alone, we’ve delivered 550,000 therapy sessions. We're very proud of the work we do! At Presence we encourage a culture of continuous feedback. We do not solicit false reviews. To the contrary, all reviews are voluntary. We regularly collect feedback from employees, providers and customers on multiple forums in an effort to identify areas of opportunities. Real-time and honest feedback help us to innovate and better support our mission. We take all feedback seriously and would like the opportunity to address your specific concerns. We encourage you to reach out to our HR team.

      Explore other reviews about Presence

      5.0
      Jul 8, 2025
      Slp
      Recommend
      CEO approval
      Business Outlook

      Pros

      just want to sign up

      Cons

      pay, new contracts every year

      2.0
      Nov 24, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      + the colleagues I have worked with are delightful and driven to serve the students + my teammates are helpful and willing to pitch in + work life balance depends on the school season but overall manageable for being fully remote + company presentations are informative, highly scripted, and professional

      Cons

      - annual raises are stingy and below the inflation rate - the executive team and next level down leadership team are constantly turning over, which is exhausting - every c-suite title leader has changed in the last three years except for the CEO - the company strategy is unclear and my team's responsibilities have several times - it's clear that some teams are favorited way more than others (look at who they're hiring) - DEI has all but disappeared since the Chief People Officer left a few years ago

      8
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