Pros
Turnover is high so if you’re looking to advance your career look no further because they have no choice but to promote people with little experience.
Cons
I worked for AT&T for two years for a different authorized retailer that ultimately failed because they weren’t encouraging us to fraud our customers. My previous employer got bought by Prime and I stuck it out for a few months before I had to leave due to unethical practices being encouraged in their stores. My market was encouraged to submit directvs using generic socials, to add lines to accounts without telling the customers, and add discounts using a website to cover up the extra charges. I got into sales because I love the competitive environment and when I noticed that other stores were getting ahead by cheating I knew I couldn’t sacrifice my morals just to “win”. The only reason you see good reviews on this website it because Prime is probably submitting them because they can’t keep a new hire around for more than a few weeks because they don’t pay their employees. Just take my advice and go work at T-Mobile.