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Prime Communications

Engaged Employer

Don't - Retail Store Manager Prime Communications Employee Review

1.0
Jun 5, 2023
Recommend
CEO approval
Business Outlook

Pros

There is decent money to be made but you have to be in a busy store. you literally CANT get fired.

Cons

you will be pressured by district management and higher to add things to peoples accounts that they dont want, "everybody leaves our store with X" overall quality of leadership, district managers, market directors is poor, id estimate 50% or more dont have higher education degrees, yet are managing a lot of people/stores. high turnover rate, means good workers who need a job will do the work of 2 people. people take money from the store for personal use, smoke weed in front of and in the store and are disrespectful to other employees, and there are no consequences for these peoples actions. almost every aspect from HR to Facilities is outsourced. Stores are oftentimes in poor condition, a/c and heat dont always work, takes days to get someone in to fix, a lot of technical difficulties with store equipment make doing daily tasks 10x harder.

Explore other reviews about Prime Communications

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment to work in

Cons

Systems are difficult to use

3.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid day-to-day leadership experience with your team, you own the coaching and scheduling and get real reps developing people. Genuine autonomy in how you manage your employees day-to-day. Commission offers earning upside when the month breaks your way, and running a small store means a close team and a wide range of responsibilities that build a broad skill set.

Cons

Almost no real store-level autonomy, nearly everything runs through your DM, and you can't modify or change how the store operates on your own call. You don't control hiring or training; your input is limited to scheduling and coaching. You have authority over your team in every respect except the one that matters most, firing, because the DM prioritizes tenure over performance, since headcount tenure feeds his commission. And the commission structure is the real problem: it's so hypersensitive that virtually everything impacts your payout, which makes earnings feel unpredictable and outside your control no matter how well you actually manage.

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