Pros
My coworkers at the store were really nice and the Store Manager was awesome. Pay can be okay depending on traffic.
Cons
A lot of cons: - upper management (District Manager and above) are disconnected with the reality. They think you can sell everything to every customers. If you make a good sale, instead of congratulating you, they will ask why you didn't sell more - the commission structure is very bad. I worked for the company for 10 months and it has changed several times . It's mostly to pay the employees less. - there are too many metrics to take care of, so at the end you almost have to lie to the customers to be able to meet your metrics. - my former District Manager literally lied to me in order to demote me to RSC from an ASM position. - if you have a question to HR concerning money, you'll never have your answer. I am waiting for an answer from an email in March and even after multiple tries, they never replied. - the commission pay as an ASM can be okay but only if the store has a lot of traffic. Otherwise it's terrible.