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Prime Communications

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Not for everyone - Anonymous employee Prime Communications Employee Review

1.0
Dec 24, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you like knowing about the newest technology coming out, this is a good job. Reps for the biggest phone/tablet companies visit and you get to see the new stuff before it launches.

Cons

If you're at a slow location, it's almost impossible to hit the numbers you need to make commission. The commission plan also changed and is now not just based in your sales, but store rankings. If someone manages to get your store a bad review, look to potentially lose commission. You will have to be dishonest with customers; the company wants you to have all customers on higher plans and add on all sorts of services, so expect to have to give dishonest reasons on why they should do so. I got plenty of angry phine calls because the store manager at my location had misrepresented pricing or talked so much and so fast people added stuff to their plans they didnt want. Also at my location I would have to work open to close without getting any form of a break.

Explore other reviews about Prime Communications

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoy being around new tech, as well as informing people about how the new devices operate and functions in their everyday life.

Cons

There is no cons in my work of Business I enjoy everything about it.

3.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid day-to-day leadership experience with your team, you own the coaching and scheduling and get real reps developing people. Genuine autonomy in how you manage your employees day-to-day. Commission offers earning upside when the month breaks your way, and running a small store means a close team and a wide range of responsibilities that build a broad skill set.

Cons

Almost no real store-level autonomy, nearly everything runs through your DM, and you can't modify or change how the store operates on your own call. You don't control hiring or training; your input is limited to scheduling and coaching. You have authority over your team in every respect except the one that matters most, firing, because the DM prioritizes tenure over performance, since headcount tenure feeds his commission. And the commission structure is the real problem: it's so hypersensitive that virtually everything impacts your payout, which makes earnings feel unpredictable and outside your control no matter how well you actually manage.

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