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Prime Communications

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Great Pay, Not an Honest Living - Sales Manager Prime Communications Employee Review

2.0
Feb 20, 2025
Recommend
CEO approval
Business Outlook

Pros

High earning potential, store-level employees can be great, lots of vendor-sponsored bonuses, service discounts

Cons

Shady sales practices involving adding additional lines and services to unknowing customers, or bundling these lines and services in a misleading way. Hours are awful if you want work/life balance. Middle and upper management want results 'at all costs' and encourage shady practices until corporate is involved - then you're strung out to dry as a 'bad apple'. Sales and KPI increases are not based in reality and set managers up to to either fail or resort to unethical sales practices to get paid. Employees are constantly moved around to avoid customer accountability/culpability.

Explore other reviews about Prime Communications

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoy being around new tech, as well as informing people about how the new devices operate and functions in their everyday life.

Cons

There is no cons in my work of Business I enjoy everything about it.

3.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid day-to-day leadership experience with your team, you own the coaching and scheduling and get real reps developing people. Genuine autonomy in how you manage your employees day-to-day. Commission offers earning upside when the month breaks your way, and running a small store means a close team and a wide range of responsibilities that build a broad skill set.

Cons

Almost no real store-level autonomy, nearly everything runs through your DM, and you can't modify or change how the store operates on your own call. You don't control hiring or training; your input is limited to scheduling and coaching. You have authority over your team in every respect except the one that matters most, firing, because the DM prioritizes tenure over performance, since headcount tenure feeds his commission. And the commission structure is the real problem: it's so hypersensitive that virtually everything impacts your payout, which makes earnings feel unpredictable and outside your control no matter how well you actually manage.

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