employer cover photo
employer logo
employer logo

Prime Communications

Engaged Employer

It’s a good relay job - Retail Store Manager Prime Communications Employee Review

2.0
Mar 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent starting hourly unless you live in a high income area. Commissions can be high if you commit fraud or put “ghost lines” on customer accounts.

Cons

Non in-store management is completely out of touch with in store workloads, the economy in general and overall people’s attitude towards phone stores. Higher ups consistently pushing sleazy car salesman type tactics which do work “rarely”. Most newer generation customers are pushed away with this attitude/sales tactic. Commission structure consistently changes every month to find ways of giving you the employee the least amount of money.

Explore other reviews about Prime Communications

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoy being around new tech, as well as informing people about how the new devices operate and functions in their everyday life.

Cons

There is no cons in my work of Business I enjoy everything about it.

3.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid day-to-day leadership experience with your team, you own the coaching and scheduling and get real reps developing people. Genuine autonomy in how you manage your employees day-to-day. Commission offers earning upside when the month breaks your way, and running a small store means a close team and a wide range of responsibilities that build a broad skill set.

Cons

Almost no real store-level autonomy, nearly everything runs through your DM, and you can't modify or change how the store operates on your own call. You don't control hiring or training; your input is limited to scheduling and coaching. You have authority over your team in every respect except the one that matters most, firing, because the DM prioritizes tenure over performance, since headcount tenure feeds his commission. And the commission structure is the real problem: it's so hypersensitive that virtually everything impacts your payout, which makes earnings feel unpredictable and outside your control no matter how well you actually manage.

See reviews by: Helpful|Rating|Date|All