Toxic environment with poor benefits and work-life balance - Customer Service Representative 2 Principal Financial Group Employee Review

Users say... "Great benefits and the company overall is working to have the employees to be more antonymous." "Very fulfilling work with great people" "Good company with good pay" "Good work culture and tech stack" "providing jobs and good salaries" 

Users say... "3. Bad management infact they do not know to manage at all. 4. No employee importance." "Most managers have next to no idea what an employee is doing and rely very heavily on surveys given to each team." "management has gotten weaker and weaker, while upper management has become more focused on moving the stock price." "Senior management is not the brightest by any stretch of the imagination, and junior expressing any ambition to contribute beyond their role is immediatley squashed." "Diversity and inclusion is a big issue."