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Principal Financial Group

Engaged Employer

Engagement Center Leader - Contact Center Assistant Manager Principal Financial Group Employee Review

3.0
Jun 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Staff really care about providing best in class service

Cons

Lack of autonomy leads to a micromanaging environment. A lot of attendance issues due to anxiety and depression

Explore other reviews about Principal Financial Group

5.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

I like the flexibility in my schedule.

Cons

The work can be stressful at times

1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

I wish I could say there any.

Cons

Bonuses only once a year. I’ve had better. Benefits aren’t any different from any other company. Actually other companies offer a better benefits package. Work overload. They’ve been requiring PTO every Monday and if you dont do it you get penalized. So they dont care about work-life balance. Do not and I mean do NOT work for the PCC. They lie the whole time in training and nobody knows anything so you can never be sufficient at your job. This was probably the worst company I’ve ever worked for.

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