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Principal Financial Group

Engaged Employer

Worst Culture by New India Head - Delivery Manager Principal Financial Group Employee Review

1.0
Jan 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Free Cab service is there

Cons

1. Absolute Bad management. New india head is turning company from Product company to Call center company. 2. No employee importance at all. Empathy word is removed from the PGS dictionary. 3. No Growth for senior leaders. 4. Top leaders are CA background and adamant folks. They don't understand software delivery and unfairly treat teams and leaders. 5. Organisations had great people centric culture before but new india head has destroyed it. No wonder this PGS will see all time low performance in coming year. 6. Instead of promoting Internal leaders who are with company from 15 20 years; external lateral hiring is done. 7. India head stopped organisation’s annual function itself gives a very strong indication of mindset. 8. From 2025 they also installed monitoring tools on employee laptop which makes them micromanaging organisations.

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Principal Financial Group Response
1y
Thank you for sharing your feedback. PGS believes in transparent leadership and all actions and decisions are taken with the consensus of global business leaders. We encourage you to reach to your PGS business leader to clarify any questions or concerns you may have. If there is anything else you’d like to share, you can anonymously report through the Ethics Hotline (1-866-858-4433) or the Unethical or Fraudulent Activity Reporting form: https://secure.ethicspoint.com/domain/media/en/gui/54514/index.html.

Explore other reviews about Principal Financial Group

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great worklife balance and flexible hours

Cons

Not top end in pay within the industry

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Principal Financial Group Response
1w
We appreciate your feedback! Hearing that you felt supported reinforces what we're proud of—the strong community we've built together.
3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunity to start a career. You can legitamitely move throughout the company starting with this role.

Cons

Bad contact center environment. Back to back calls every day. They only discuss call times and never what leads to the numbers.

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Principal Financial Group Response
4d
Thank you for sharing your experience. Your feedback plays a vital role in helping us improve as an employer.
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