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      Principal Financial Group

      Engaged Employer

      Principal Financial Group reviews

      Call Center Was Okay - Retirement Solutions Representative Principal Financial Group Employee Review

      5.0
      Jan 26, 2025
      Retirement solutions representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team was great, and the benefits were nice. The managers cared.

      Cons

      Burnout in a call center is a real thing.

      avatar
      Principal Financial Group Response
      1y
      Thank you for taking the time to share your experience. At Principal, we take a tailored approach to flexibility that fits your needs and allows you and your team to prioritize life and work. We encourage you to meet with your leader to further discuss.

      Explore other reviews about Principal Financial Group

      5.0
      Jul 2, 2026
      Data engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great worklife balance and flexible hours

      Cons

      Not top end in pay within the industry

      avatar
      Principal Financial Group Response
      1w
      We appreciate your feedback! Hearing that you felt supported reinforces what we're proud of—the strong community we've built together.
      3.0
      Jul 8, 2026
      Retirement specialist ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great opportunity to start a career. You can legitamitely move throughout the company starting with this role.

      Cons

      Bad contact center environment. Back to back calls every day. They only discuss call times and never what leads to the numbers.

      avatar
      Principal Financial Group Response
      3d
      Thank you for sharing your experience. Your feedback plays a vital role in helping us improve as an employer.
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