Good people pushed to their limits - Senior Claims Specialist ProAssurance Employee Review

4.0
Aug 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Company hires excellent people, highly skilled, and with great commitment to job and co-workers. Work is challenging and rewarding.

Cons

Staffing cuts over the past two years have increased workload to the degree that most employees are unable to take advantage of earned PTO as the workload on each salaried employee has more than doubled. Company is trying to implement "tech" and AI efficiencies, but each time they do so, more employees are cut so workload remains unreasonably demanding. The annual raises are small and do not keep pace with cost of living, so make sure you get every dollar you can when you hire in because after that, the only way to earn more is through promotion.

Explore other reviews about ProAssurance

5.0
Aug 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Professional, polite and wonderful staff! Plenty of work to keep everyone busy! Loved my time working there!

Cons

I cannot think of any cons.

3.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

They have decent pay, if you're willing to fight for it and good PTO.

Cons

It's a fight to get good pay if you're a long-time employee. It's easier as a new hire to start off with good pay than it is for existing employees to be compensated for their value & worth to the company. Too many layers of management and unsupportive to the lower level employees. Too many required meetings that could have been an email. With many employees working remote we have several touch base meetings each week/month. I believe this is just so we can get together. But many of these meetings really don't need to happen and could easily just be an email or wrapped up in 15-20 minutes, instead of filled with inconsequential items just to fill the hour. This is especially frustrating when meetings are scheduled during the lunchtime portion of the day.

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