employer cover photo
employer logo
employer logo

ProCaps Laboratories

Engaged Employer

Longevity - Anonymous employee ProCaps Laboratories Employee Review

5.0
Apr 8, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I'm entering my 21st year with ProCaps Laboratories. I've transitioned to several different positions in this company over the years, and feel fortunate that I'm part of a team that values our customers, our employees, and actively listens to either in order to gain perspective with what's needed and valued. In the customer service industry, retention is difficult. Here, you will find many long term associates with years of service with ProCaps. This is virtually unheard of, and speaks to the environment, benefits, and skillsets cultivated and offered. There is a work hard, play hard mentality, and while aspects are fun and enjoyable, the focus on business needs is important. I've always felt respected and supported, and certainly value the opportunities my career at this company has created in my life. If you are interested in a positive environment, fun, friendly yet focused on the needs of our customers, and have a good work ethic, this company is for you.

Cons

Hiring opportunities aren't often, and highly selective. Not necessarily a con, but means we need the right fit for our company, culture, and environment.

avatar
ProCaps Laboratories Response
7y
Hi and congratulations on your long tenure with the Company! Getting feedback from employees is valuable and even more so from employees such as you, who've seen the Company grow and evolve to what it is right now. Knowing that you've been successful in a role that not a lot of people can do is very promising and rewarding.

Explore other reviews about ProCaps Laboratories

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Procaps Laboratories has been a great place to build a career and take on meaningful work. One of the biggest positives is the opportunity to make a real impact across the organization. The company is large enough to have complex systems, major projects, and real business challenges, but still has the kind of environment where individual contributions matter. I have had the opportunity to work on a wide range of important technology initiatives, including infrastructure, cybersecurity, cloud services, ecommerce, telecommunications, ERP systems, and business process improvements. That variety has made the work interesting and has allowed me to keep growing professionally. Another major positive is the company’s mission and product focus. It feels good to work for a company that makes quality health and wellness products and has a strong identity around doing things the right way. There are also many long-term employees, which says a lot about the culture, loyalty, and stability of the company.

Cons

Like many growing companies with a long history, Procaps has had to balance legacy systems and older processes with the need to modernize. That can make some projects more complex and require patience, persistence, and cross-department coordination. The pace can also be demanding at times, especially in IT, where technology touches nearly every part of the business. Priorities can shift quickly, and there is often more work than time, but that is also part of what makes the role challenging and engaging.

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

This was an excellent team to work with. The supervisors truly care about you and your progress in not just your work life but also your life outside of work. I feel like they wanted to help me be the best version of myself as much as possible. I learned so much and gained so much confidence in this job. The benefits are amazing, and the coworkers are the best I have ever had. They are such lovely people and truly feel like a family.

Cons

HSN schedules I was tired to work the later nights. But this was only once a month and was not that big of an issue.

See reviews by: Helpful|Rating|Date|All