employer cover photo
employer logo
employer logo

ProCaps Laboratories

Engaged Employer

Employer with Integrity - Vitamin Specialist ProCaps Laboratories Employee Review

5.0
Aug 21, 2022
Recommend
CEO approval
Business Outlook

Pros

I want to start out by saying no employer or job is perfect and individual job experiences will always vary by employee. Since the first day of my time with ProCaps through the entirety of this past year, my experience with this company has been incredible in terms of education, job development and management support every single day. I’m every situation communication is key and I always felt heard and that measures were always taken to address anything expressed, whether it was positive feedback or a concerns and I always felt heard, supported and that any step possible would be taken to enhance my personal experience in my role. This is a very high-volume call-center environment with the fantastic opportunity to work a hybrid (and eventual full-time) schedule from home, representing an employer and product I could always be immensely proud of based on integrity. Although I had to resign for personal reasons, this was a job I felt confident that with hard work and a mutually supportive culture I could remain in indefinitely. If you have a passion for customer service and are looking for an opportunity to demonstrate your people skills, you will be compensated more than fairly with amazing opportunity for growth and will be 100% supported in that endeavor. Management is truly there to help you succeed!

Cons

There is no con if you communicate with leadership and let them know what you need to best carry out your job — they are there for you!

Explore other reviews about ProCaps Laboratories

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Procaps Laboratories has been a great place to build a career and take on meaningful work. One of the biggest positives is the opportunity to make a real impact across the organization. The company is large enough to have complex systems, major projects, and real business challenges, but still has the kind of environment where individual contributions matter. I have had the opportunity to work on a wide range of important technology initiatives, including infrastructure, cybersecurity, cloud services, ecommerce, telecommunications, ERP systems, and business process improvements. That variety has made the work interesting and has allowed me to keep growing professionally. Another major positive is the company’s mission and product focus. It feels good to work for a company that makes quality health and wellness products and has a strong identity around doing things the right way. There are also many long-term employees, which says a lot about the culture, loyalty, and stability of the company.

Cons

Like many growing companies with a long history, Procaps has had to balance legacy systems and older processes with the need to modernize. That can make some projects more complex and require patience, persistence, and cross-department coordination. The pace can also be demanding at times, especially in IT, where technology touches nearly every part of the business. Priorities can shift quickly, and there is often more work than time, but that is also part of what makes the role challenging and engaging.

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

This was an excellent team to work with. The supervisors truly care about you and your progress in not just your work life but also your life outside of work. I feel like they wanted to help me be the best version of myself as much as possible. I learned so much and gained so much confidence in this job. The benefits are amazing, and the coworkers are the best I have ever had. They are such lovely people and truly feel like a family.

Cons

HSN schedules I was tired to work the later nights. But this was only once a month and was not that big of an issue.

See reviews by: Helpful|Rating|Date|All