Overview - Account Manager ProQuest Employee Review

Working for ProQuest was great. Great pay. Great communication with HR and all the departments I interacted with. It was a great working environment with solid teams and highly skilled managers leading those teams.

No cons that I can speak of.

Decent work life balance, great coworkers

Little room for advancement - 1 actual promotion and 2 “lateral” promotions in 10 years despite consistent exemplary, goal-exceeding performance and increased responsibilities. Ultimately my loyalty was rewarded by being informed that the following quarter there would be a surprise transfer to move me to another team in a specialist role that “was not open to discussion.” After weeks of trying to get answers as to the expectations and success metrics for this (alleged) new role, I was laid off as part of a “restructuring” - supposedly because I “lacked seniority” in the “new role” I’d been forced to take.