Bad Apple - Customer Service Procter & Gamble Employee Review

2.0
Oct 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Clean bright space. Beautiful locations with environmentally responsible product. Decent pay for the type of job available.

Cons

Poor management of the franchises. Disinterested owners. Poor office setup, no fax, no scanner, nor willing to work with county social workers so employees can maintain daycare assistance. No daycare, no employees. Stupid simple. Manager told me to "eyeball" the money in the cash register. "I just guess what's in there." Manager picked which customers they would redo or pre spot clothing for (pre treat or rewash if stains didn't come out) based on whether she liked them or considered them a pain or not.

Explore other reviews about Procter & Gamble

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible schedule, good people, good benefits/pay

Cons

a little bit bureaucratic, politics/network

2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

-Strong training ground for brand management -Managers are good for the most part

Cons

-Unfortunately this generation of VPs, SVPs Presidents, C-Suite and CEO are among the worst I've ever seen; soul draining culture and "frantic" versus thought-through strategies. Because P&G is up-or-out, unfortunately everyone who is at that level all operate the same: an obsession with work, high panic which ultimately leads to beating down on the organization to do more while not actually caring about the employees. There is an enormous mental health crisis in the Procter & Gamble walls right now that HR and leadership is just simply not looking to change because business results are more important to them -Career growth is a joke - 100% politics, 0% merit. Some of the most recent appointments within the company are very good examples of this specifically with multiple promotions to executive levels with questionable results and known emotionally abusive issues but are mentees of the CEO -Very weak compensation structure vs CPG peers (even though P&G does not think this). They claim cost of living in Cincinnati makes it competitive but if they did a true deep dive on total comp structure, P&G is abysmal after your first 2 years there

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