Pros
Truly mission driven company and culture. On occasion PCM has lost money rather than bill their clients, which they are entitled to, when the payer source refuses to reimburse the company. Strong leadership team, with a lot of systems and processes put in place in the past year that makes my live easier. From what I hear from meeting people who left in 2015 or before, probably won't recognize the place given all the positive changes that has taken place since.
Cons
Rapidly growing company that spans four time zones, sometimes communication is difficult and we only learn about a new initiative after the fact. To their credit the outreach and marketing leaders have put in a lot more effort to increase communication and the material they share on our monthly and annual meetings are thorough and timely. The training is also getting better for instance on special handling cases.